Frequently asked questions
Below is a list of our most frequently asked user questions. For System Administrator help, please take a look at the online help pages available on the Good2Go portal.
If you can't find what you are looking for here, please use the form at the bottom of the page to ask a support question or raise a support ticket.
Each of our clients has a unique website address to manage your account. Talk to your Catering team to find out what yours is. Once online, follow the on-screen instructions to register.
If you’ve forgotten your password and can’t log-in to your account, follow the on-screen instructions to create a new password.
If you are having problems logging-in to your account, contact your Catering team.
If your card isn’t working, talk to your Catering team.
Note the error message down and inform your Catering team.
If you are a system administrator you can raise a support ticket online using the link below.Access Help Desk