Research recently released has revealed mobile contactless payments are significantly outpacing card contactless payments – and are set to almost double over the next two years.
The study by Juniper Research found that the volume of mobile contactless transactions will rise from 26 billion in 2021 to 49 billion in 2023 – largely driven by the appeal of enhanced security and convenience.
With the UK government recently increasing the limit to £100, it’s a trend that is showing no signs of abating; and so it’s essential those in hospitality offer mobile payment options, such as contactless, to customers – who, quite simply, expect it.
Smartphones are now more popular than laptops in terms of how often they are used and mobile wallets such as ApplePay and GooglePay are the norm. Giving the choice of paying with a simple one-stroke action is quick and efficient. Not only does it reduce the time spent queuing waiting to pay, it also reduces the amount of contact between people and surfaces.
At Systopia we can easily install mobile contactless technology at point-of-sale terminals, self-service kiosks and vending machines across hospitality locations – making it easy to implement contactless across the entire facility with the comfort of having rich data for analysis.
Enabling mobile contactless payments means it removes the need for customers to carry a wallet, as well as being fast, efficient, and secure. These mobile options are also compatible with the mySYSTOPIA app where users can link multiple payment accounts as well as the ability to tie in with loyalty schemes.
Mobile wallets are here to stay. Cash has been on a steady decline for years and the pandemic merely accelerated this. Card payments are starting to also reduce, as consumers are leaning much more towards slicker and more convenient ways of operating – why carry a smartphone and wallet, when the smartphone can do it all for you.
If you haven’t yet installed mobile contactless payment technology at your hospitality location – or you have but are interested to hear more about how we could enhance your system – then drop us an email on firstname.lastname@example.org