New Systopia App helps foodservices sector to boost sales and reduce queues

Karen Lillywhite - September 5, 2018

Systopia, the leading order and payments solutions provider, has launched a new and convenient app that delivers a range of benefits for foodservices providers and their clients. My Systopia is a web-based application focused on the end-user that encourages repeat business, increases sales and reduces queue times.


Optimised to work on mobile, tablet or desktop, My Systopia seamlessly works alongside the company’s leading range of order and payment solutions, which are available as part of a managed services solution. End users can log on to the application to securely access their personal accounts, check their balance, review purchases, collect and redeem loyalty points and even pre-order their favourite morning coffee ready for collection upon their arrival. Customers working in a cashless environment also have the added advantage of topping-up their account balance on any device, anytime, anywhere.


My Systopia enables on-site foodservices providers to accept pre-orders from employees, which promotes convenience and flexibility, whilst also allowing suppliers to better manage what food to prepare and therefore cut waste. The platform can also be used to publicise promotions and let consumers know about new menus and the latest deals through the ability of uploading promotional images. In addition, the application is fully customisable, so it can be tailored to fit with an organisation’s own brand and style.


Chris Lyons, Managing Director of Systopia, said: “My Systopia is highly innovative and ground-breaking app that directly benefits everyone involved. Firstly, the foodservices provider is able to deliver an enriched on-site services experience which leads to increased revenue, whilst making huge efficiency gains. Secondly, the end user has increased choice and control over how they order and pay for food, manage their budgets and collect loyalty points. Finally, the client itself benefits from all the above, boosting employee engagement and morale, as well as enjoying additional branding.


“We are excited by My Systopia’s functionality and we will continue to develop impressive new features to benefit our clients and their customers. For instance, the app allows employees of global companies to switch between currency purses, ensuring their Systopia account can be used in the correct currency at all times, in any location.”


Last month, Systopia helped on-site foodservice companies to better compete with high street food outlets by launching a range of innovative self-service kiosks, the first of its kind within the industry. The kiosks – which are compatible with My Systopia – are designed to emotionally engage the end user by featuring attractive graphics, slick easy-to-navigate menus and an intelligent ordering system that is intended to boost sales.