With many choosing not to use cash anymore, it is essential for those in hospitality to offer a variety of payment methods – such as contactless. It is not only the norm but fast becoming expected by consumers. Data from Barclaycard has shown that nearly nine out of 10 UK card payments in 2020 were contactless, accounting for a staggering 88.6% of total transactions.
With the Treasury confirming in the spring budget that the contactless limit will be increasing from £45 to £100 for a single transaction later this year, its rise in popularity looks set to continue at pace. Offering contactless is key and those that don’t risk losing valuable custom as lockdown continues to ease and people start going out more to eat and drink.
Giving the choice of paying with a simple one-stroke action is quick and efficient. Not only does it reduce the time spent queuing waiting to pay, it also reduces the amount of contact between people and on surfaces. For hospitality providers contactless facilities can be installed at point of sale terminals, self-service kiosks and vending machines – making it easy to implement across the facility.
Our contactless offerings are not only fast, but they are also secure and support mobile wallets including ApplePay and GooglePay, giving both businesses and users confidence – as well as removing the need for customers to carry a wallet. Mobile wallets are also compatible with the mySYSTOPIA app which users can link multiple payment cards to as well as tie in with loyalty and reward schemes, promoting repeat business and providing valuable transactional data, key for boosting the bottom line.
Something that many hospitality operators share with us is their concern about increasing revenue as we emerge from the pandemic. One way that this can be helped is by offering multiple payment methods – one of which, in our opinion, should be contactless.
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