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Get in touch with us for all enquiries regarding the TCPOS point-of-sale solution and how it can be tailored to suit your business requirements. Whether you have questions, require assistance, or wish to schedule a consultation with one of our experts, we make it POS-sible.

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Welcome to the TCPOS FAQ section, where we answer common questions about our point-of-sale solutions. Explore answers to key questions about system functionality, industry compatibility, support services, and more to optimise your business operations effectively.

TCPOS is a leading point-of-sale (POS) software tailored for various industries, including retail, hospitality, stadiums, and event centres. Our technology streamlines operations, enhances guest experiences and boosts revenue for businesses of all sizes.

TCPOS offers efficient POS and self-checkout solutions, enabling faster transaction and order processing. It also provides comprehensive data insights to optimise operations and maximise profitability. Whether you’re a retailer, a small restaurant or a large stadium, TCPOS helps you serve customers swiftly and accurately while enhancing their overall experience.

TCPOS caters to a wide range of industries, including restaurants, cafes, bars, stadiums, event centres, theme parks, and more. Our versatile POS solutions can be customised to meet the unique needs of your business, regardless of size or industry.

Yes, TCPOS offers seamless integration with various third-party systems, including accounting software, inventory management systems, loyalty programs, and mobile ordering platforms. This ensures smooth operations and data synchronisation across all aspects of your business.

TCPOS provides user-friendly interfaces and intuitive features, making it easy for staff to learn and use. Additionally, we offer comprehensive training and ongoing support to ensure your team feels confident and proficient in utilising the system effectively.

Absolutely. TCPOS is designed to handle high-volume transactions efficiently, even during peak hours or busy events. Our robust infrastructure and scalable solutions ensure uninterrupted service and smooth operations, regardless of the workload.

We are committed to upholding industry regulations and standards. As a PCI DSS v3.2 Point-to-Point Encryption (P2PE) service provider, we ensure that your data is always secure. Our cloud environments are privately hosted, and our in-house infrastructure team works tirelessly to keep your data safe. We prioritise data security and compliance to protect your business operations. You can trust us to keep your data safe and secure at all times.

TCPOS offers real-time reporting and inventory management capabilities, allowing you to track sales, monitor inventory levels, and make informed decisions on the go. Our comprehensive data insights empower you to optimise inventory, reduce waste, and maximise profitability.

Certainly, TCPOS offers specialised customer support and troubleshooting services to help you with any problems or questions you may have. Our team of experts is always available to assist you with technical assistance, software updates, and general inquiries. Additionally, we have a group of engineers who provide on-site support throughout the UK and Ireland.

Getting started with TCPOS is easy. Simply contact our team to discuss your business needs and requirements. We’ll work with you to tailor a solution that fits your budget, timeline, and objectives, ensuring a seamless transition and successful implementation.

Systopia was acquired by the Zucchetti Group in February 2020. As part of the integration process, Systopia’s UK division officially rebranded to Systopia, Zucchetti UK in March 2022.

No, the rebrand does not affect your existing Systopia products or services. Systopia, Zucchetti UK continues to offer the same solutions and support you’ve come to expect from Systopia.

By joining forces with Zucchetti, Systopia gains access to a wider range of resources and expertise. This allows Systopia, Zucchetti UK to offer customers: 

Enhanced product development: Leveraging Zucchetti’s broader technology portfolio for potential new solutions. 

Expanded reach: Access to new market opportunities through Zucchetti’s global network. 

Continued innovation: Combining Systopia’s innovative spirit with Zucchetti’s resources for ongoing product development.