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Ensuring all of our customers enjoy speedy first class buying experience with every purchase they make.
Reduced queues, reduced pay stations and still increased turnover
There are 3,500 desks in our offices and, on average, 3000 employees on site daily and due to the varying times the international markets open, our ‘lunch time rush’ starts early, as employees often start their day from 6am.
We feed over 70% of employees on a daily basis with over 5,500 transactions passing through the tills. Our queue lengths have dropped by 25% since we installed Systopia and we now only need to operate three, rather than four pay stations at peak times in the main facility, meaning our staff can enjoy more of their lunch break sitting down, enjoying their food.
With an average of 3000 employees on site daily and over 70% using the restaurant facilities on a daily basis, means over 5,500 transactions passing through the tills. The improved speed of our payment solution has reduced queue lengths by 25% since we installed Systopia and we now only need to operate three, rather than four pay stations at peak times. We also use the Systopia system to control and analyse sales; it provides us with an insight into customer purchases, detailing down the type of drink or snack and where it was purchased from to give us insight as to where our sales are being generated. This helps when looking at where we should target promotions and investment.
Head of Operations
Global Asset Management Company
Promote corporate social responsibility (CSR) in the workplace
The company actively engages in initiatives to address social issues to fulfill its social responsibilities as a corporate citizen. We believes that promoting corporate social responsibility (CSR) activities is an important factor in maintaining and increasing our corporate value. With Systopia's solution we were able to customise a loyalty programme to encourage and reward staff members when they choose to use crockery rather than disposable dishes at mealtimes. Using this solution, staff can accrue reward points which can be used as payment for goods and services. This has helped in reducing disposable waste by 16% and saved the caterer from buying 176,612 disposable containers.