As your trusted partner for point-of-sale solutions, rest assured that you are in safe hands with our expert assistance and support. Our team are on hand to ensure your system runs smoothly.
Devoted to exceptional customer service, our team promptly delivers technical assistance as needed. Our reliable support minimises downtime, addressing hardware glitches or software errors, ensuring your business remains operational.
On application we’re able to offer tailored support packages beyond normal Monday - Friday business hours support to meet the demand of your business.
As part of project delivery and our on-going commitment to our customers, we provide ‘Train the Trainer’ sessions to help your businesses set up and use the TCPOS system effectively for the duration of the partnership. Additional refresher training can be provided beyond the initial project deployment. Training covers all aspects of the use of the software.
When problems arise, our troubleshooting support helps diagnose and resolve issues. Whenever you need our assistance, our experts will guide your business through to a speedy resolution.
We provide comprehensive end-user training to ensure your team fully understands the TCPOS interface and its capabilities. This guarantees they can unlock the solution's full potential, improving operational efficiency and utilisation of the functionalities.
Retail and hospitality businesses have unique needs. We offer customisation services, tailoring the POS system to your specific requirements, and we help your business choose the right features and configurations.
POS systems often need to integrate with other tools (e.g. accounting software, CRM systems, e-commerce platforms). we assist with seamless integration to ensure data consistency and streamline business processes.
Contact TCPOS today for more information on our reliable technical support. Whether it’s hardware glitches or software errors, we’ve got you covered.
Reach out today to learn how our expert assistance can keep your operations running smoothly.
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